OUR STATEMENT AND CORE VALUES
At Kora Boat our everyday goal is to provide high quality, environmentally friendly dog and cat care services and products in Milton Keynes area.
1. Quality
At Kora Boat the safety and well-being of your pet is at the centre of everything we do.
We never rush through the grooming process and that is why we limit the number of daily appointments. We never charge you extra if the appointment time is extended. Our groomer is also qualified in Canine First Aid to give you that extra peace of mind while your dog is under our care.
We are always happy to share with you our knowledge and experience in dog care and training. In our everyday practice, we promote responsible pet ownership according to the 5 Welfare Needs under the Animal Welfare Act 2006. If you have difficulty with any aspect of caring for your pet, please tell us and be assured that we will provide you with safe advice and reliable resources on the subject.
2. Flexibility
At Kora Boat we treat every pet as an individual with its own unique set of likes and dislikes.
Our service is always tailored to the needs of our customers as well as to the preferences of their humans.
3. Customer Service
At Kora Boat we make every effort to ensure that you and your pet have the best possible experience with us.
We understand the value of our customers’ time and money, and we thank you for entrusting your pet to our care. Our promise is one that we will prowide you with the service based on professionalism, courtesy and sincerity.
4. Environment
At Kora Boat we attach great importance to environmental protection. We only use biodegradable Wild Wash products that are also suitable for even the most sensitive skin of your pet, while effectively cleaning even the most stubborn smells and dirt.
We believe that, through positive habits, everyone can take part in the preservation of our precious world and saving natural resources. By appropriate waste disposal or even by simply using environmentally friendly pet care and household products, we can all take care of this beautiful planet.
OUR CODE OF ETHICS
At Kora Boat we pride ourselves by:
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Treating all animals with respect by placing their welfare above everything else.
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Expressing integrity and compassion while interacting with your pet,
we ensure your pet’s health and safety while they are under our care.
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Informing you immediately if any injury will occur to your pet under our care.
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Improving ourselves constantly, as a professional pet care service,
we work hard toward the highest standards in pet care industry.
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Promoting responsibility, fairness and honesty in pet care industry,
we work in accordance with the laws regulating pet grooming profession.
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Promoting significance of mindful pet ownership and value of good quality professional pet care.